OUR

OPERATIONS PERFORMANCE

CUTTING-EDGE TECH.

MIMS PLATFORM

Service Management Software for enterprise teams.

MIMS is a proven, cloud-based solution used by world leading companies acrossorganizational units to improve productivity and efficiency.

MIMS helps companies plan and execute service jobs on time, accurately and at a lower cost.

Your Automated Solution for Measuring, Managing, and Optimizing Every Service, Maintenance and Last Mile Job.

Your co-pilot that ensures job compliance, on time schedules, healthy assets, accurate job reports, and flawless workflows.

The MIMS Platform

Designed to automate your workflows, improve your efficiency and ensure your scheduled jobs, customer requests, and incident responses are addressed on time No Delays, No Surprises, No Mistakes.

MIMS empowers businesses acrossdiverse industries to achieve operationalexcellence.

Fully integrated cloud-based FM solution streamlines your workflow.

  • Planning & Executing Services Seamlessly.
  • Responding to Requests Instantly.
  • Optimizing Critical Asset Management.
  • Ensuring Compliance.
  • Enabling Your Workforce.
  • Automating & Digitizing Operations.

MIMS DASHBOARD

  • Unified business performance view
  • Capture data from human resourcesas well as connected devices
  • Access KPI metrics in real-timeDefine and monitor your SLA goals
  • Zones, heat maps widgets and filters

MIMS TASKS

  • Set up and schedule individual jobs, repetitive assignments or entire projects.
  • Link instantly to job tickets, SLAs, contracts and incidents
  • Tag with mandatory completion criteria such as scanning a barcode or taking a photo.
  • Automatically assign team members according to their location and skills.
  • Add multiple job completion checklists to ensure service delivery quality.
  • Monitor and track team activities.

MIMS WORKFLOW MANAGEMENT

  • SOP execution management.
  • Escalation and alerts.
  • Task Management.
  • Orchestration / Approval flow management.
  • Defined templates, Rules, Documents.
  • 3rd party awareness and comms.
  • 3rd party systems information sync.

MIMS SCHEDULING

  • Assign shifts according to daily, weekly or monthly schedules.
  • Close, edit and approve employee timecards & integrate with payroll systems.
  • Employee performance Indicators.
  • Use MIMS Terminal to track employee attendance as they check in and out of assigned locations via mobile, terminal or integrated biometric device.

MIMS NOTIFICATIONS

  • Push messages and emails to MIMSenabled, network connected devices.
  • Share critical information such as emergency alerts, chat messages and instructions.
  • Deal with emergency and high security situations easily and with confidence.
  • Notify customers of service request progress.
  • Keep team members informed and aware, everywhere with MIMS Notifications.